"Being in estate agency myself I know how hard it is to provide Vendors with a perfect service which one would expect. But it's not as straight forward as that in estate agency due entirely to all the complications and difficulties that can arise during a sale. These are due to the numerous issues and stages of selling a property from putting a property on the market to actual completion. There is a lot of work carried out by estate agents that goes undetected and unappreciated. It's not just a simple case of finding a purchaser. That's their easy part. Both Katie and Suzie at Baytree Estates have been very professional and dedicated in selling our house. They have gone over and beyond what was expected of their service. Our sale was certainly not the easiest as our first buyers pulled out on day of exchange. Katie and Suzie kept us focused, calm and responsive of the situation in a friendly firm manner. They always found time for us and make each client feel they are important. They then achieved their goal finding us the perfect purchaser soon after. We have no hesitation in recommending Baytree Estates. Always a personal friendly service from an independent. We could not have received any more help or support and we have no hesitation in recommending them. They will not let you down."
“I would just like to say many thanks for all your help and advice in selling our property. You made the whole process, which can be so stressful, run smoothly from start to finish.(Even recommending an excellent Removal Company). I would recommend Bay Tree Estates to anyone for their excellent Professional Service. All the very best for the future."
“Suzie and Katie at Bay Tree Estates just blew away the dreadful cliches that are synonymous with Estate Agents. It was so refreshing to find two dedicated professionals to ease the stress and guide me through the maze of officialdom that comes with moving. Nothing was too much trouble. Fast and efficient, keeping me up to date with developments every step of the way and easing my fraught brow many a time! It was truly refreshing to meet two hard-working professionals who listened, gave helpful advice and most importantly, delivered on everything I asked of them. Bay Tree Estates is everything an Estate Agents should be and much, much more."
“We wanted to thank you for all your advice, support and knowledge you gave us during our whole moving process - not forgetting that you weren't even our selling agents! Your support was very much appreciated, just having someone we could discuss things with honestly was invaluable. You both always remained professional and approachable and nothing was too much trouble. We have recommended you to people already and will continue to do so in the future."
“Thank you so much for your service in the sale of our house. Your enthusiasm, professional approach and excellent communication was very much appreciated and we wouldn't hesitate to recommend Bay Tree Estates to anyone thinking of selling their property."
“When we decided to sell our holiday home, we appointed Katie to act for us. In the most difficult market in recent years she managed to sell the house for an excellent price within 2 days - we hadn't even managed to get a for sale sign up! Katie managed the entire process from beginning to end and really took the stress out of it. To say that she went beyond the call of duty is an understatement. We wanted to replace the house with something smaller - but we live 270 miles away - so Katie viewed suitable properties on our behalf and contacted all the other estate agents in town to see if they had anything suitable for us. We now have the perfect home in Sussex and we have it thanks to Katie."
“I have known Suzie for many years as friend and colleague. She has strong organisational skills and amazing attention to detail – qualities which she has used in many areas of her career to manage clients and their businesses. An important part of her roles has included troubleshooting projects to improve working practises and enhance workforce performance. I have no doubt that her varied skill set and vast experience of sales and business development will ensure that Bay Tree Estates operates efficiently and proactively, therefore putting it firmly on the map as an agency to be reckoned with!”
“Katie….. you sell! (Lots of agents don't!) You make sure you know your properties, that you understand your clients and you work hard for them. You demonstrate good follow up and you have great instincts! I enjoyed working with you which made the whole process of selling and buying much less pressurised.”
“We were so impressed with how Katie helped guide us through a very tricky purchase. She reassured us, kept us calm and helped when we needed it. I would recommend her to anyone that is looking to sell or buy a property.”
“For over 15 years we have been using Katie for both purchasing and selling our homes. During this time she has always sought to not only achieve the best price possible when selling but also find the best suited purchaser. We feel that she actually “sells” our houses. She is able to identify the buyer that needs that extra assistance but also has the ability to know when to stand back and let the buyer “buy” the house and not be “sold” it. Katie has negotiated through tricky price reductions, surveys and always we feel, gone that extra mile. When helping us find our onward purchases she has always listened and acted on what our requirements have been. We have no hesitation in 100% recommending Bay Tree Estates when selling or buying and if their sale skills are anything to go by one can only assume their rental and commercial departments will also be a huge success.